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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

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Alamo Colleges' Library Information

St. Philip's College
• MLK Campus Library
• Southwest Campus Library
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Mission

Applying the Project Management (PM) best practices guided by PMI Principles, we will complete IT projects on time, on budget, and in meeting Alamo Colleges.

Vision

Alamo Colleges Information Technology Services (ITS) Project Management Office (PMO) will be the best by driving to achieve successful completion for all technology projects.

Values

- We understand our primary goal is to help students succeed as well as support the faculty. (Students First)

- We support each other and promote teamwork. (Respect for All)

- We care about the success of stakeholders, student and the community. (Community-engaged)

- We believe that technology can help enhance teaching and learning. (Collaboration)

- We get projects done - regardless of challenges. (Can Do Spirit)

 

Project Management Staff

Feng Hou
Sr. Manager, ITS PMO
Email: fhou2@alamo.edu
Carol M. Aguirre
Process Functional Manager
Email: cmesser8@alamo.edu
Amanda Bernal
District IT Project Coordinator
Email: abernal 26@alamo.edu
Jennifer Burciaga
Process Functional Manager
Email: jleigh@alamo.edu
Hector M. Hernandez
Software Test Analyst
Email: hhernandez116@alamo.edu
Kin Ho
System Analyst
Email: kho5@alamo.edu
Andrina Moreno
System Analyst
Email: amoreno318@alamo.edu
Lucy Odell
Process Functional Manager
Email: lodell@alamo.edu
Elvira Smolik
Process Functional Manager
Email: esmolik@alamo.edu
Peter Van Dusen
Process Functional Manager
Email: pvandusen@alamo.edu

 


ITS Services

811 W. Houston St.
San Antonio, Texas 78207 
Phone: 210-485-0400
Division Fax: 210-485-0501


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For Tech Support:

Phone: 210-485-0555 Option 4
Out of Town Students:
Call 866-493-3947 (toll free number) Email: helpdesk@alamo.edu

Normal Operating Hours
Mon - Fri: 8:00 am - 12:00 am
Sat: 9:00 am - 9:00 pm
Sun: 12:00 pm - 12:00 am

* We will be closed from Friday through Sunday in observance of the Easter Holiday.