Northeast Lakeview College is committed to appropriate resolution of complaints as efficiently and effectively as possible. We believe providing a mechanism for complaints and/or grievances to be heard gives us the opportunity to improve our services.
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The Grievance Procedures define an administrative process in which students, faculty and academic employees can seek a resolution of their disputes. These disputes may be academic or non-academic.
Faculty is responsible for classroom management, teaching strategies, testing, and evaluation of student performance. At academic institutions, conflicts may develop within the educational process that requires academic intervention using the Academic Grievance process. When student complaints cannot be resolved through informal interaction with a faculty member or chair/coordinator, students are directed to use the Academic Grievance procedure by filing a Student Academic Grievance form.
The Non-Academic Grievance Policy provides a remedy for students who believe they have been the object of unjust treatment by an Alamo Colleges District's employee. This policy does not apply to decisions regarding financial aid eligibility, student disciplinary actions, or academic matters.
Title IX - Sexual Misconduct
Title IX is a federal law that prohibits discrimination based on sex (gender) of employees and students of educational institutions receiving federal financial assistance. Title IX's prohibition of discrimination includes acts of sexual harassment and relationship violence. Northeast Lakeview College does not tolerate sex discrimination, sexual harassment, or sexual violence of any kind. To ensure compliance with Title IX, the Alamo Colleges have designated a District Title IX Coordinator and a Deputy Title IX Coordinator at each college.