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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189


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Library Info 
Library Information
Ozuna Learning and Academic Center
Cir (210) 486-3555
Ref (210) 486-3557
Library Hours
Mon–Thurs: 8am–9pm
Friday: 8am–5pm
Saturday: Closed
Sunday: 1pm-9pm
Button - Go To Library  
Computer Lab 

Tutoring Services

Gutierrez Learning
Labs -105

Having Technical Problems?

Contact our IT Help Desk

How do I receive disability services for reasonable accommodations?

 All students may complete a "Request for Services" form in the DSS Office, provide appropriate documentation, and make an appointment with the Coordinator for an intake interview.

How do I know if I qualify for disability services?

Students who believe that they qualify for services are welcome to bring documentation signed by a certified professional to the DSS Office and submit a Request for Services form for evaluation. It is a student’s responsibility for providing current documentation to the DSS Office in order to be considered for special accommodations.

Do I have to pay for disability services?

No, disability accommodation services follow federal guidelines and are free of charge to eligible students.

What documents do I need?

Documentation should be recent and should reflect the use of an adult-level testing instrument for all learning disabilities. Documentation should be no more than five years old for LD, three years old for ADHD, and 6 months old for psychiatric disabilities. The types of information Disability Support Services might request are:

  • Documentation of Disability
  • Medical Documentation
  • Psychological Evaluation
  • Academic and/or Intellectual Assessments
  • Current or Previous Work Related or Educational Accommodations

Where can I get the documents needed?

Recent high school graduates may be able to obtain Full and Individual Evaluations (not ARD) from their former high schools. Students without current high school documentation may pick up a resource list of private testing services in the San Antonio area. (Please note that private testing services are paid at the student’s expense.)

How long will it take to receive services?

Once students have requested services and submitted their appropriate documentation, the student will be contacted by phone for an intake review with the Coordinator or a Counselor within 72 business hours. After the intake review is completed, Letters of Accommodation will be ready for student pickup within 24-48 business hours.

How will my instructor know what I need?

 Eligible students will be issued a Letter of Accommodation for each instructor which will let the instructor know what accommodations are applicable to the student. Students are responsible for delivering their letter(s) to the instructor(s) of their choice.

What is extended test time (ETT) and how does it work?

Extended test time allows qualified students additional time to take a test. The maximum allowable time is time and a half. (For example, if the regular test time is 1 hour, students with extended time will be allowed 1½ hour.) Eligible students who qualify for ETT:

  1. may pick up an ETT form from the DSS office or download and print from this link
  2. provide it to their instructor(s) – instructor will complete and forward the form and test to DSS
  3. student will contact the DSS office to schedule an appointment for a test time 

What should I do if I need an interpreter?

Alamo Colleges provides Deaf and Hard-of-Hearing services to eligible students through San Antonio College. A videophone is available in the DSS Office for students to communicate directly with an interpreter. Students and the community are welcome to use the videophone at their convenience during regular hours of operation.

What services are not provided?

DSS does not provide tutoring, personal attendants, private testing services, disabled parking permits, personal counseling, etc.

Contact Information

Coordinator - Student Success:
Cindy Morgan 

Sr. Generalist - Student Success:
Greta Rodriguez 

Palomino Center (PC-116)


Fax Number:


Hours of Operation

Monday: 8:00 a.m. - 7:00 p.m.
Tues - Fri: 8:00 a.m. - 5:00 p.m.

Accommodation Testing Times:
Monday: 8:00 a.m. - 7:00 p.m.
Tues - Fri: 10:00 a.m. - 3:00 p.m.