Palo Alto College provides proctoring services for Distance Education instructors and their students. Examinations are administered in a secure, proctored environment.
Distance Exam Process
Distance Education instructors should contact the Testing Center to obtain the work schedule for the semester, a copy of the test guidelines, and the current Makeup/Distance Testing Checklist.
All exams turned in to the Testing Center must have a completed Makeup/Distance Testing Checklist attached as a coversheet. Since space is limited, please keep time limits to two hours or less. Retests should be given by the instructor. Passwords, time limits, materials allowed, and deadlines should be included on the checklist. Class rosters must be attached to the checklist. If paper tests are used, please ensure there are enough copies of the exams for the entire class.
Please try to drop off exams at least a week prior to the test date.
Appointments are required. Students should contact their instructors prior to making an appointment to confirm that the exam was sent to the Testing Center. All appointments are made by calling (210) 486-3444 during normal business hours. Banner Student ID is required in order to test. Personal items (purses, backpacks, etc.) must be able to fit in a 10"x8"x10" locker. Large items will not be allowed in theTest Center.
Students should arrive at the Testing Center at least fifteen minutes prior to test time and present a valid Banner Student ID. Students arriving thirty minutes late will be required to reschedule. Always schedule and arrive early enough to have plenty of time to complete the exam. All testing stops five minutes prior to close of business to allow for workstation logoff and securing of exams.
Makeup Exam Process
The process for makeup tests is the same as that for distance testing, except, instructors may drop off test as soon as it is determined that a makeup test is in order. Students make appointments by calling the Test Center at (210) 486-3444 during normal business hours. If the test is the same day as the drop-off, the student and instructor will contact the Test Center to make arrangements. This rule applies only to makeup exams.
Completion of Process
Testing Center personnel shall login all completed paper exams and place them in a secure location for pickup by the instructor. Instructors will sign for all paper exams.
The Testing Center does not grade exams.