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Ozuna Library and Learning Center
Cir (210) 486-3555
Ref (210) 486-3557
Library Hours
Mon–Thurs: 8am–9pm
Friday: 8am–5pm
Saturday: Closed
Sunday: 1pm-9pm
Computer Lab

Tutoring Services

Gutierrez Learning
Labs -105

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Distance/Makeup Examination

Palo Alto College provides proctoring services for Distance Education instructors and their students. Examinations are administered in a secure, proctored environment.

Distance Exam Process

Distance Education instructors should contact the Testing Center to obtain the work schedule for the semester, a copy of the test guidelines, and the current Makeup/Distance Testing Checklist.

All exams turned in to the Testing Center must have a completed Makeup/Distance Testing Checklist attached as a coversheet.Since space is limited, please keep time limits to two hours or less. Retests should be given by the instructor. Passwords, time limits, materials allowed, and deadlines should be included on the checklist. Class rosters must be attached to the checklist. If paper tests are used, please ensure there are enough copies of the exams for the entire class.

Please try to drop off exams at least a week prior to the test date.

Appointments are required. Students should contact their instructors prior to making an appointment to confirm that the exam was sent to the Testing Center. All appointments are made online at the Testing Center's web page. Picture ID (state or school) is required in order to test.Personal items (purses, backpacks, ect.) mustbe able to fit in a 10"x8"x10" locker. Large items will not be allowed in theTest Center.

Students should arrive at the Testing Center at least fifteen minutes prior to test time and present a valid picture ID. Students arriving thirty minutes late will be required to reschedule. Always schedule and arrive early enough to have plenty of time to complete the exam. All testing stops five minutes prior to close of business to allow for workstation logoff and securing of exams.

Makeup Exam Process

The process for makeup tests is the same as that for distance testing except instructors may drop off test as soon as it is determined that a makeup test is in order. Students make appointments online at the Testing Center site. If the test is the same day as the drop-off, the student may walk-in without making an appointment. This rule applies only to makeup exams.

Completion of Process

Testing Center personnel shall login all completed paper exams and place them in a secure location for pickup by the instructor. Instructors will sign for all paper exams.

The Testing Center does not grade exams.

Contact Information

Sr. Coordinator-Student Success
Rose Medrano

Senior Specialist-Student Success
Gilbert Polanco

Administrative Services Specialist
Patricia Montoya

Brazos Hall (Room- 100)




Hours of Operation

Mondays: 8am–7pm
Tuesday-Friday: 8am–5pm
1st Saturday of the month: 9am-1pm
Sunday: Closed

DSS Accommodation Hours

Monday: 8am–5pm
Tuesday-Friday: 10am–3pm

Please note above hours are not exam testing hours. Call for available test times.

Testing Appointments