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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

 

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Steps to Online Advising


  1. Click to review video before entering a session: Blackboard Collaborate Orientation 
                   
  2. Click to Review Getting Started Quick Guide
  3.  Advising sessions dates and times will vary per institute.
                     
    Your session may or may not be recorded. 

When you arrive in the session, please double check your audio, etc., to make sure the session run smoothly.  If you have a built-in microphone or a headset with microphone, you can use it to talk during the session.  It is important that you have speakers to be able to hear the counselor/advisor.  If not, there will be limited communication unless you also join the teleconference using the phone and pin number provided during the session.  When you enter the session, please wait until a counselor greets you and takes you into their room for your confidential online advising session.

 Blackboard Collaborate

Alamo INSTITUTES

 Creative & Communications Arts Institute 

 Business & Public Service Institute

 Health & Biosciences Institute

 STEM

     Online Advising

 
Spring 2016 Hours of Operation:
 
**Online Advising may experience brief service interruptions in the next few days while we transition on our online advising to support different pathways for students.**

Dates and Hours will vary per institute advising chat room.

Every first Saturday of the month: 9:00am-1:00pm

The Advising Center will have limited online advising hours on Tuesdays & Fridays due to New Student Orientation.


Due to limited staffing, an advisor may not be available during the above hours.  A message will be left in the main room stating when an advisor will not be available.