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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

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Alamo Colleges' Library Information

St. Philip's College
• MLK Campus Library
• Southwest Campus Library
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Alamo Colleges Educational Services (ACES) Portal

 

From registering for classes to viewing your pay stub - we have it all in ACES. The home page for logged-in users will eventually function as a one-stop shop for students, faculty and staff with various customizable links to information pertinent to that user. The single sign-on feature is a major benefit of ACES, allowing one login to access various applications.

In ACES, the default home page for students, faculty and staff, will be populated with various links and graphics that are of general interest to users. However, users can customize their home page to remove or add certain links.

In addition to Banner integration, features of the new portal include channeled content and layout; end-user customization; separate channels for e-mail, personal and campus announcements. ACES will also provide other portal channels such as group collaboration tools that can be used by departments, organizations and clubs.

Over time, portal features will allow users to create an online environment customized for every member of the college community. 

We will constantly look to offer new functionality to students, faculty and staff that will enhance your ACES experience and help you take care of your business quickly and easily. Have an idea for something else we can do to make things better? Tell us at dst-acesport@alamo.edu 

 

ACES Portal Login

  • Access the ACES portal at https://aces.alamo.edu
  • Enter your User ID. Your User ID is the ID you use for email minus the @alamo.edu, for example jsmith would be the User ID if your email is jsmith@alamo.edu
  • The initial default password will be the first 2 characters of your last name, in upper case followed by month (2 digits), day (2 digits), and year of your birthday (2 digits). For example, my name is Joe Smith and my birthday is January 2, 1966. My initial password would be SM010266.
  • After the default password information is submitted, the system will ask you to change your password. When you change your default password, you will be asked to provide Secret Questions and Answers.

 

Note: For security purposes, a list of Password Rules and constraints for the Secret Questions and answers is displayed.

Note: If you forget your password, the secret challenge questions will be asked in order to identify you. The answer must be an exact match to the answer you initially provided for the system to identify you.

 

ACES FAQ's

How do I access ACES?

To access ACES, go to the site: https://aces.alamo.edu 

What features does ACES offer?

  • Single sign-on access to registration/drop & add, course search, grades, academic history, class lists, web grades, Blackboard, change of address, student webmail and online billing and payment info.
  • 23 x 7 availability (the system will be unavailable between 1:00 a.m. and 2:00 a.m. daily for maintenance).
  • Personalized content delivered right to your web browser!
  • Real-time Alamo Colleges-wide announcements (such as class cancellations).

What is the purpose of the Portal?

The ACES portal will be the single web platform for the integrated delivery of information, services and online collaboration tools to the college community. The primary goals of the ACES portal include:

  • Providing a single sign-on environment for all internal resources.
  • Providing increased web access and self-service capabilities.
  • Increasing availability of and access to campus computing systems.
  • Delivering personalized content to each portal user in a quick and efficient manner.
  • Providing a level of technological services that meet the ever-growing expectations of students, faculty, and staff.
  • Enhancing teaching, learning and research through the delivery of integrated resources and tools.
  • Improving collaboration across departments and user groups in an online, real-time environment.
 

Who will use the ACES Portal?

  • The ACES portal is for all current students, faculty and staff. Channels have been designed to deliver content based on the user group of the person accessing the portal. Only persons with Alamo Colleges ACES IDs will have access to this information.
  • Students will be the primary users of the portal at its launch, as they will use it to register for courses, drop/add, pay bills - any functionality previously performed using PALS. 
  • Communications are being sent to incoming students with the portal address, while press-releases and email announcements will go out to all current students and employees.

How do I register in ACES?

Beginning with the Fall 2010 registration cycle, Alamo Colleges will begin using a new student record system called Banner in addition to a new portal system called ACES (Alamo Colleges Educational Services).  Currently enrolled students, registering for Fall 2010 classes will login to the ACES portal and access Banner Student Self-Service to register for classes.  Students registering for Summer 2010 classes will continue to use Student Self-Service via the PALS portal and follow the current process.  After the Summer sessions end, the Student Self-Service/PALS registration process will be disabled and all registration activities will move to Banner Student Self-Service accessed via the ACES portal.
Time Ticketing:
Priority Registration for Fall 2010 will begin June 14, 2010 via Time-Ticketing for all students currently enrolled in the Spring 2010 semester.  Time Ticketing is a process where your record will be assigned a code that indicates the first opportunity or date you will have to register for Fall 2010.  
Your Time Ticket is not a paper document that you have to pick up; rather, it is a code that gets assigned to your online record prior to the start of the Fall registration cycle.  Your Time Ticket Priority is based on the total number of earned hours posted on your Alamo College’s Banner Student record.  Your record combines all hours earned from each Alamo College in addition to any transfer hours that have been posted and credit awarded. 
Students may find the number of Earned Hours by logging into Banner Self-Service using the ACES portal beginning May 10, 2010 and selecting the Registration Status option from the Registration menu. Students that have difficulty registering on their appropriate date should contact the college’s Enrollment Services/Admissions and Records Office.
Certain types of students such as Dual Credit, Gateway, Early College High School, Academies, Senior Citizens and Virtual College students have historically not registered themselves into classes, but rather a High School/College Coordinator has handled the registration.  Registration for these types of students will continue to be assisted by college personnel and therefore, these students will not be assigned a Time Ticket and allowed to register via Banner Student Self-Service.
General Student Banner Information:
Students should make a habit of checking their Alamo Colleges e-mail each week for important messages from various Alamo Colleges offices (Financial Aid, Records, Registration, Billing, etc.). Your Alamo Colleges e-mail is the official method of communication for you to receive information about financial aid, admissions, registration, student billing and other official notifications. 
Additional information regarding access to the ACES portal and for fall registration will be available on the Alamo Colleges web sites.

Search the Class Schedule Before Your Date to Register

Before you login to ACES you can search the class schedule (specific class sections). Access the class schedule using this link.

Term Selection

Before you being working in any area of Student Self-Service, you need to select the Term. For example, if you want to register for Fall 2014 classes you would select that Term. If you do not, when you perform a function you will be asked to pick one. The one you choose will remain active until you change it or you log off.
To choose a Term, go to the Student link, located within Student & Financial Aid, select Registration and click on "Select Term."

Registration Status

Check this area for registration holds or override status.

Registration Restrictions

Click on CRN, then the course title, restrictions will appear on the Detail Class information screen if there are any.

Registering with a Course Reference Number (CRN)

From the ACES Registration screen Choose Add and Drop Classes.
  • Select Term and then Submit
  • Your current schedule will appear at the top and the worksheet at the bottom.
  • In the "Add Classes Worksheet" section you can enter CRN(s) for classes you would like to register.
Note: If you do not know the CRN click on Class Search or refer to the Lookup CRN section above.
  • Choose Submit Changes.
  • If there is a seat available and no errors appear, the class is added to your schedule (you are registered).
  • Your current schedule will appear on the same page above the worksheet area.

Drop a Class

Choose Add and Drop classes
  • Select Web Dropped Prior to Term from the Action column for the class you wish to drop.
  • Choose Submit Changes (at the bottom, under the worksheet.)
  • Your current schedule should reflect the change.

View and Print Your Class Schedule

Use the Student Detail Schedule to see detailed information on the classes you are registered for in a printable format. You can print from your web browser.

There are no waitlist, how do I try to register for a closed (Full) course?

  • Look for other open sections in the same course or other courses that fulfill your academic requirements. Contact your advisor if you need help identifying other appropriate courses.
  • Departments will be monitoring enrollments in course sections and may be able to offer additional sections as demand increases. Check back often to see if additional sections have been offered.
  • Check with the department for the course you are interested in.

Terminology Tips

Search Terminology
  • Subject: Area of study e.g., History.
  • Course Number: The number following the four letter code for a course: i.e. HIST1301, the course number is 1301.
  • Title: The title of the course from the course catalog. If you search by title, you can enter any part of the title for it to display upon the search.
  • Credit Range: Search by credit range criteria

Post Search Terminology
Select: Click in the select box to choose a class to attempt to register for.
  • "C" indicates the course section is closed (full)
  • "SR" indicates a Student Restriction. Check for holds.
  • No Check Box indicates that you are already registered for that course.
Subject: Four letter code for the subject of the course. e.g., HIST.
Course Reference Number (CRN): Identifies a specific section of course (5 digit number).
Course: Four digit code for the Course Number e.g., 1301.
Title: Title of course.
Credit Range: Range of Credit hours.
College: College where course section is being offered.
Part of Term: Flex 1
Duration: Length of course
Start Time: Start time of course
End Time: End time of course
Days: Days of the week the course meets.
Cap: The total number of seats for a course.
Act: Actual number of seats for course filled so far.
Rem: Remaining seats
Instructor: Instructor(s) of course, (P)=Primary.
Date: (MM/DD): Semester dates.
Location/Attribute: Location where the course will meet.

Important Contacts

Registration
NLC: 210-486-5777
NVC: 210-486-4777
PAC: 210-486-3777
SAC: 210-486-0777
SPC: 210-486-2777
District: 210-485-0555

Admissions & Records/
Enrollment Services

NLC: 210-486-5401
NVC: 210-486-4700
PAC: 210-486-0701
SPC: 210-486-2700


 

Useful Information

Registration
Blackboard Java Fixes
Blackboard Vista fix for Safari 4 
Hot Issues and Solutions

Quick Links
*New* Student Email (Jan 2012)
Campus Crime Alerts
System Status Alerts 

Weather Line
210-485-0189