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Welcome to ACES

Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

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Alamo Colleges' Library Information

St. Philip's College
• MLK Campus Library
• Southwest Campus Library
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Programming Services

The district programming staff develops solutions for the following Enterprise Systems

 

  • Banner - Main Enterprise system supporting HR, Finance, Financial Aid and Student Admissions, Registration, Records
  • ACES Portal - Primary Web Based access point for Students, Employees and Faculty
  • Scholarship Application
  • TREX Application - High School Transcript Management System
  • THEA Testing - Student Assessment Testing
  • Digital Documents - Document Management System
  • Ad Astra - Room / Even Scheduling

 

Integration Services

 

  • Develop integration solutions (data feeds) to pass data to and from the Banner information to various other systems.
  • Use of Banner standard definitions highly encouraged for shorter turnaround times
  • Custom interfaces takes approximately 3 to 6 months
  • Luminus Portal Integration

 

Database Administration

Onsite Oracle and SQL database administration services for Enterprise and locally hosted systems. 

 

  • Installation
  • Modification
  • Backup configuration
  • Troubleshooting
  • Upgrades

 

Report Development Services

Development of enterprise level reports utilizing the Argos reporting tool.  Close coordination with CSI, State Reporting and Institutional Research to ensure data integrity and consistency.

 

System Administration

System platform maintenance, hardware, diagnostics, monitoring and upgrading to maintain or improve system performance, reliability, and scalability.  This includes the following:

 

  • Operating System upgrades
  • Application Configuration
  • Application Upgrade installation
  • System Patches
  • Disaster Recovery services
  • System performance monitoring

 

 

ITS Services

811 W. Houston St.
San Antonio, Texas 78207 
Phone: 210-485-0400
Division Fax: 210-485-0501


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For Tech Support:

Phone: 210-485-0555 Option 4
Out of Town Students:
Call 866-493-3947 (toll free number) Email: helpdesk@alamo.edu

Operating Hours
Mon - Fri: 8 am - 12 midnight
Sat: 9 am - 9 pm
Sun: 12 noon - 12 midnight