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Alamo Colleges Education Services is a secure portal connecting Faculty, Staff & Students to Academic Resources, Email, and other Online Resources.

Support Contacts Helpdesk (210) 485-0555 Weather Line (210) 485-0189

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Library Info 

SAC Library Info

Location:
1001 Howard St.
San Antonio TX, 78212
(210) 486-0554
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Welcome to the Office of Technology Services (OTS)

OTS manages the college's technology infrastructure and offers a wide range of services to assist members of faculty, staff and students with their technical needs.  Our Mission is to provide the San Antonio College community with reliable and secure information technology infrastructure and services.
      

Latest News

 

The San Antonio College Office of Technology Services is pleased to announce the release of the new OTS Service Catalog. 6-15-15

The Service Catalog is a comprehensive list of all San Antonio College technology related services and resources that can be performed by the Office of Technology Services, as well as key services supported by District IT.  The implementation of the Service Catalog allows faculty, staff, and students to present their needs and requests to the subject matter experts directly by providing a list of services and/or service related topics, an overview or description of each service, and the process for requesting the service needed.  To access the service catalog, got to http://alamo.edu/SAC/OTS and click the “Service Catalog” button located on the right.    If technical support is needed while navigating the OTS Service Catalog, contact the SAC Helpdesk at (210) 486-0777. 

  

Happy Holidays from the Office of Technology Services

Office of Technology Services extends our best wishes for a safe and festive holiday season.  Remember that the holiday season is a prime period for hackers and we must all be on guard and protect ourselves from cybercrimes.  We look forward to working with you in 2015!

Holiday Break Tips:

  • Before you leave for the holidays, check your auto reply message on your office phone and email.
  • Update your computer.  Visit www.update.microsoft.com and scan for updates.
  • Turn off your office computer over the break unless you plan to remote access your computer over the break.
  • Enable password protection on your computer and all your mobile devices, including smart phones.
  • Lock your offices and all portable devices left within your office in a secure cabinet.
  • Backup your critical files on your computer to an external hard drive or USB drive.  IT only backs up information stored on the network drive.
  • Keep your anti-virus program updated with the latest virus definition files.
  • Shop online only with reputable vendors. Verify the sender before opening attachments.
  • Do not share personal information, including passwords, bank accounts, social security, credit card information, it is most likely a scam.
  • There will be no IT Services available at San Antonio College during the holiday break. In the event of an emergency, contact Department of Public Safety 24 Hour Dispatch – (210) 485-0911 or dial 9-1-1.

San Antonio College Celebrates National Distance Education Week – November 10-14 2014 

Faculty and staff are invited to an Open House hosted by Office of Technology Services (OTS) to celebrate National Distance Learning Week (NDLW) on Wednesday, November 12, from 2-4 p.m., at the Instructional Innovation Center, MLC 712.  Join a team of experienced online educators as they share innovative uses of technology while enjoying refreshments and giveaways.    

NDLW was initiated by the United States Distance Learning Association (USDLA) to acknowledge the growth and advancements in the field of distance education.  In addition, please visit NDLW site and take advantage of the several free webinars available on various distance learning topics.   

RSVP using Alamo Learn (Search for NDLW)!  For technical assistance accessing Alamo Learn, contact (210) 486-0030.  Hope you will be able to join us!  For more information regarding our Distance Education programs, access http://www.alamo.edu/sac/distancelearning

 

Tag(s): IT

Contact Information

Usha Venkat,
Director of Information Technology
uvenkat@alamo.edu 

Location:
Moody Learning Center (MLC-709C)

Phone:
210-486-0030

______________________________

Technical Problems? 

Email:sac-helpdesk@alamo.edu
Phone: (210) 486-0777

 
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