Contact Us
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January Hours of Operation
(January 2 - January 26)
Monday - Thursday: 8:00 am - 7:00 pm
Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm (Jan. 4th, 11th, 18th)
Spring Hours of Operation
(January 27 - May 30)
Monday - Thursday: 8:00 am - 6:00 pm (Open until 7:00 pm on rotating late nights per campus)
Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm (First Saturday of the Month: Feb. 1st, Mar. 1st, Apr. 5th, May 3rd)
Rotating Spring Late Nights by Campus Monday Tuesday Wednesday Thursday Northeast Lakeview & Palo Alto San Antonio College St. Philip's College Northwest Vista College -
For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.
21ALAMO (210-212-5266)
Toll Free: 1-844-20ALAMO (1-844-202-5266)
Our team can provide assistance with:
- Apply Texas application and status
- Document submissions and hold completion
- Financial aid awards and payment options
Phone Hours of Operation
Extended Hours
(January 2-26 & August)
Monday - Thursday: 8:00 am - 7:00 pm
Friday: 8:00 am - 5:00 pm
Every Saturday: 9:00 am - 1:00 pmRegular Hours
(Jan 27-31, & Feb - May, Sep - Dec)
Monday - Thursday: 8:00 am - 6:00 pm
Friday: 8:00 am - 5:00 pm
Every First Saturday of the Month: 9:00 am - 1:00 pmSummer Hours
(June - July)
Monday - Thursday: 8:00 am - 7:00 pm
Friday - Sunday: Closed
Campus Information
- San Antonio College
- St. Philip's College
- Palo Alto College
- Northwest Vista College
- Northeast Lakeview College
- District Office
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San Antonio College
Location: Fletcher Administration Center (FAC), Room 200
Associate Director: Mimi Mitchell
Fax: 210-486-9282
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
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St. Philip's College
Location: Welcome Center (WEC), Room 106
Associate Director: Grace Zapata
Fax: 210-486-9138
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
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Palo Alto College
Location: Rio Grande Building (RGB), Room 107A
Associate Director: Yesenia Reyes
Fax: 210-486-9163
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
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Northwest Vista College
Location: Desert Willow Welcome Center (DWWC), Room 112
Associate Director: Kathie Gomez
Fax: 210-486-9106
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
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Northeast Lakeview College
Location: Brazos Student Union, Room 204
Associate Director: Janie Rangel
Fax: 210-486-9170
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
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District Support Office
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
Office Closures & Holidays
September 2, 2024: Labor Day
October 23, 2024: Employee Development Day
November 11, 2024: Financial Aid Staff Training Day
November 28 - 29, 2024: Thanksgiving Break
December 16, 2024 (12:30pm - 5:00pm) : Financial Aid Staff Meeting
December 19, 2024 - January 1, 2025: Winter Break
January 20, 2025: Martin Luther King Day
March 10-16, 2025: Spring Break
March 31, 2025: Cesar Chavez Holiday
April 18-20, 2025: Easter Holiday
May 2, 2025: Fiesta Holiday
May 26, 2025: Memorial Day
June 19, 2025: Juneteenth Holiday
July 3, 2025: Independence Day Holiday
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The Student Financial Aid Office's Vision is to be the leader in the delivery of quality comprehensive financial aid programs.
Our Mission is ensuring access & support for our diverse communities by providing financial resources for student success.