Contact Us

  • January Hours of Operation

    (January 2 - January 26)

    Monday - Thursday: 8:00 am - 7:00 pm 

    Friday: 8:00 am - 5:00 pm

    Saturday: 9:00 am - 1:00 pm (Jan. 4th, 11th, 18th)

     

    Spring Hours of Operation 

    (January 27 - May 30)

    Monday - Thursday: 8:00 am - 6:00 pm (Open until 7:00 pm on rotating late nights per campus) 

    Friday: 8:00 am - 5:00 pm

    Saturday: 9:00 am - 1:00 pm (First Saturday of the Month: Feb. 1st, Mar. 1st, Apr. 5th, May 3rd)

     

    Rotating Spring Late Nights by Campus
    Monday Tuesday Wednesday Thursday
    Northeast Lakeview & Palo Alto San Antonio College St. Philip's College Northwest Vista College
  • For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.

     

    21ALAMO (210-212-5266)

    Toll Free: 1-844-20ALAMO (1-844-202-5266)

     

    Our team can provide assistance with:

    • Apply Texas application and status
    • Document submissions and hold completion
    • Financial aid awards and payment options

     

    Phone Hours of Operation

     

    Extended Hours

    (January 2-26 & August)
    Monday - Thursday
    : 8:00 am - 7:00 pm
    Friday: 8:00 am - 5:00 pm
    Every Saturday: 9:00 am - 1:00 pm 

     

    Regular Hours

    (Jan 27-31, & Feb - May, Sep - Dec)
    Monday - Thursday
    : 8:00 am - 6:00 pm
    Friday: 8:00 am - 5:00 pm
    Every First Saturday of the Month: 9:00 am - 1:00 pm 

     

    Summer Hours

    (June - July)
    Monday - Thursday: 8:00 am - 7:00 pm
    Friday - Sunday: Closed

Campus Information

  • San Antonio College

    Location: Fletcher Administration Center (FAC), Room 200

    Associate Director: Mimi Mitchell

    Fax: 210-486-9282

    Email: dst-sfs@alamo.edu

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • St. Philip's College

    Location: Welcome Center (WEC), Room 106

    Associate Director: Grace Zapata

    Fax: 210-486-9138

    Email: dst-sfs@alamo.edu

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • Palo Alto College

    Location: Rio Grande Building (RGB), Room 107A 

    Associate Director: Yesenia Reyes

    Fax: 210-486-9163

    Email: dst-sfs@alamo.edu

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • Northwest Vista College

    Location: Desert Willow Welcome Center (DWWC), Room 112

    Associate Director: Kathie Gomez

    Fax: 210-486-9106

    Email: dst-sfs@alamo.edu

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • Northeast Lakeview College

    Location: Brazos Student Union, Room 204

    Associate Director: Janie Rangel

    Fax: 210-486-9170

    Email: dst-sfs@alamo.edu

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

  • District Support Office

    Email: dst-sfs@alamo.edu

    Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on ACES. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.

Office Closures & Holidays

2024-2025 Office Closures

September 2, 2024: Labor Day

October 23, 2024: Employee Development Day

November 11, 2024: Financial Aid Staff Training Day

November 28 - 29, 2024: Thanksgiving Break

December 16, 2024 (12:30pm - 5:00pm) : Financial Aid Staff Meeting

December 19, 2024 - January 1, 2025: Winter Break

January 20, 2025: Martin Luther King Day

March 10-16, 2025: Spring Break

March 31, 2025: Cesar Chavez Holiday

April 18-20, 2025: Easter Holiday

May 2, 2025: Fiesta Holiday

May 26, 2025: Memorial Day

June 19, 2025: Juneteenth Holiday

July 3, 2025: Independence Day Holiday

  • The Student Financial Aid Office's Vision is to be the leader in the delivery of quality comprehensive financial aid programs.

    Our Mission is ensuring access & support for our diverse communities by providing financial resources for student success.