Office Hours & Contacts
The Student Financial Aid office at all five campuses will be closed Monday, September 2nd, in observance of Labor Day. Phone services provided through 21ALAMO (210-212-5266) will also be closed.
Normal operations will resume on Tuesday, September 3rd.
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Hours of Operation
(July 29 - August 31)
Monday - Thursday: 8:00 am - 7:00 pm
Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm (Open every Saturday in August: Aug 3rd, 10th, 17th, 24th, 31st)
Fall Hours of Operation
(September - December)
Monday - Thursday: 8:00 am - 6:00 pm (Extended to 7:00 pm by day and campus listed below)
Friday: 8:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm (Open monthly in Fall on: Sep 7th, Oct 5th, Nov 2nd, Dec 7th)
Extended Late Nights by Campus:
Mondays: Northeast Lakeview & Palo Alto College
Tuesdays: San Antonio College
Wednesdays: St. Philip's College
Thursdays: Northwest Vista College
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For assistance with admissions, payments (Business Office), student financial aid or continuing education, please call the number listed during the hours of operation.
21ALAMO (210-212-5266)
Toll Free: 1-844-20ALAMO (1-844-202-5266)
Our team can provide assistance with:
- Apply Texas application and status
- Document submissions and hold completion
- Financial aid awards and payment options
Phone Hours of Operation
Extended Hours
(August & January)
Monday - Thursday: 8 am - 7 pm
Friday: 8 am - 5 pm
Every Saturday: 9 am - 1 pmRegular Hours
(Sep - Dec & Feb - May)
Monday - Thursday: 8 am - 6 pm
Friday: 8 am - 5 pm
Every Saturday: 9 am - 1 pmSummer Hours
(June - July)
Monday - Thursday: 8 am - 7 pm
Friday - Sunday: Closed
College Contacts
San Antonio College
Associate Director: Mimi Mitchell
Location: Fletcher Administration Center (FAC) - 2nd Floor
Fax: 210-486-9282
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
St. Philip's College
Associate Director: Grace Zapata
Location: Welcome Center (WEC) 106
Fax: 210-486-9138
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
Palo Alto College
Associate Director: Yesenia Reyes
Location: 107A Rio Grande (RGB)
Fax: 210-486-9163
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
Northwest Vista College
Associate Director: Kathie Gomez
Location: Desert Willow Welcome Center (DWWC) 112
Fax: 210-486-9106
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
Northeast Lakeview College
Associate Director: Janie Rangel
Location: Brazos Student Union (formerly Student Commons)
Fax: 210-486-9170
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
District Support Office
Email: dst-sfs@alamo.edu
Documents with confidential and personally identifiable information may NOT be submitted by email. You may submit your documents on the form linked below. If you would like to submit documents via fax, postal mail, or in-person, please include your BANNER ID on all pages.
Office Closures & Holidays
September 2, 2024: Labor Day
November 28 - 29, 2024: Thanksgiving Break
December 19, 2024 - January 1, 2025: Winter Break
January 20, 2025: Martin Luther King Day
March 10-16, 2025: Spring Break
March 31, 2025: Cesar Chavez Holiday
April 18-20, 2025: Easter Holiday
May 2, 2025: Fiesta Holiday
May 26, 2025: Memorial Day
June 19, 2025: Juneteenth Holiday
July 3, 2025: Independence Day Holiday
September 4, 2023: Labor Day
October 27, 2023: Employee Development Day
November 23 - 26, 2023: Thanksgiving Holiday
December 21, 2023 - January 3, 2024: Winter Break
January 15, 2024: Martin Luther King Day
March 11-17, 2024: Spring Break
March 29-31, 2024: Easter Holiday
April 1, 2024: Cesar Chavez Holiday
April 26, 2024: Fiesta Holiday
May 27, 2024: Memorial Day
June 19, 2024: Juneteenth Holiday
July 4, 2024: Independence Day Holiday
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The Student Financial Aid Office's Vision is to be the leader in the delivery of quality comprehensive financial aid programs.
Our Mission is ensuring access & support for our diverse communities by providing financial resources for student success.