Frequently Asked Questions

Whether you are a first time student, or are already a member of our college community, there are many terms used around campus pertaining to college life. Some terms might be familiar, whereas some might be completely unfamiliar as you begin or continue your journey with online learning. Hopefully this Frequently Asked Questions section will answer questions you may have.

Online? Hybrid? Remote? What is the difference?

An online class is taught completely online using Canvas, with no classes scheduled on-campus. The course is offered asynchronously with people logged in at different times. You may be required to come to campus for an orientation, testing or labs, or complete another in-person requirement but in general, attending class is simply a matter of logging into your class through our ACES portal.

hybrid class is a cross between a traditional on-campus class and an online class. Some of the class will be done online, but there are regularly scheduled on-campus meetings as well. For example, you may meet once a week on campus and the rest of your learning will take place online. 

A remote class is similar to an online class because it uses Canvas or other online resources for content and activities; however, much of the course instruction may be offered synchronously--at scheduled times.

If you are a student and need assistance with Canvas please call (210) 485-0555, option 2. 

 

What resources are available for online students?

NVC offers the same array of opportunities to both online and on-campus students. Some online services include: tutoring, library services, writing help, and more Academic Resources

I'm taking an online class this semester. What should I know or expect?

It is a good idea to plan to commit at least as much time to each online course as you would to a traditional, face-to-face course. This includes the time you would spend in the classroom plus time spent studying, researching, writing papers, taking exams, and so on.

How to Succeed in an Online Course_Student Resource_2024 Updated.pdf

I'm not sure if I would do well in an online class. Is there any way to tell?

Please view the following page:  Is Online Right For Me?

Who do I contact for support?

Please Contact Help Desk or Canvas Support if you need assistance.