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AlamoADVISEYour assigned certified advisor is your partner in success, guiding you every step of the way to help you reach your goals faster and with confidence. |
Class Registration Assistance
Advising Team Leaders
Jennifer Huebenthal
Maria Diaz-Viesca
Advising Team Support Specialist
Laura Medlin
Jenny Fonseca
Certified Peer Advisors
Amerie Hernandez
Enio Cako
James Monteagudo
Klarysse Ramirez
Madellyn Maldonado
Matthew Bedolla
Zoey Zamora
The Office of Veterans Affairs assists students who are receiving VA benefits or Hazelwood Exemptions. Your assigned certified advisor will assist you with processing your benefits, developing a degree plan, registering for courses, completing a financial aid appeal, exploring careers, and researching transfer opportunities.
In compliance with Section 504 of the Rehabilitation Act of 1973, Palo Alto College is committed to ensuring all programs, services, and facilities are accessible to and provide equal opportunities for education to all students. The Student Accessibility Services office coordinates accommodations for students with impairments that substantially limits one or more major life activities (walking, standing, seeing, speaking, hearing, etc.) as defined by the Americans with Disabilities Act (ADA) of 1990.
Visit the Student Accessibility Services Website
Email: pac-sas@alamo.edu
Location: Rio Grande 133A
Phone: 210-486-3020
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Advising ResourcesExplore helpful how-to guides, academic requirements, and student forms to help navigate your journey at the Alamo Colleges. Step-by-Step Instructions
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Frequently Asked Questions
Your assigned academic advisor is available to answer questions that are submitted from your ACES student email. Please include the following information: Name, Banner ID, and phone number in case we need to reach you.
Your assigned academic advisor can answer questions submitted from your ACES student email. The advisor will reply to your message as soon as possible during business hours.
- Advisors will not register you for your classes, but will assist in identifying classes.
- Advisors will not choose your career path, but will provide guidance and resources to help you identify a career path.
- Advisors do not provide mental health counseling but will make referrals when necessary.
To have a productive meeting with your advisor, please consider the following:
- Create a reminder with your appointment date and time on your phone or in your planner.
- Prepare for your meeting by creating a list of topics you want to discuss, such as classes to take, transfer planning, graduation planning, goal setting, and any additional concerns regarding your educational and career goals.
- Meet with your assigned academic advisor every semester to ensure you stay on track. Meet with them early to avoid any issues with registering for future classes once registration begins.
- Create an advising folder to keep yourself organized with advising-related materials [For example, degree plans, schedule plans, and notes from advising meetings] and keep it updated.
- Check your ACES student email regularly, as this is how your assigned academic advisor will communicate with you. Remember that any emails sent from your email may get caught in our SPAM folder, and we will be unable to see them.
- Personal accountability – You must review your grades and GPS degree plan in ACES at the end of each term.
Students on academic probation who earn a semester grade point average below 2.0 will be placed on academic dismissal. As per the Alamo Colleges District policy, students placed on Academic Dismissal must remain out a period of time as dictated by level of academic dismissal. Upon completing the sit-out period, students must complete the petition process.
Academic Dismissal & Petition Information
Northeast Lakeview College
Northwest Vista College
Palo Alto College
San Antonio College
St. Philip's College
Yes, you can register for a Full Academic Year (Fall, Spring, and Summer simultaneously). Registering for a Full Academic Year secures your classes, reduces stress, and helps you stay on track to achieve your educational goals.
Program of Study (POS) is a U.S. Department of Education requirement stating that only courses included in a student's degree plan are eligible for financial aid. Due to this requirement, any courses you take that are not a part of your official degree plan will not qualify for financial aid.
Student Support SystemYour assigned certified advisor is here to connect you with support systems tailored to your needs, including academic support, career guidance, advocacy resources, and mental health services.
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Contact UsLocation: Rio Grande, 106A Fall 2026: August 26 – December 18, 2026 Advising is by appointment only. Current students may schedule a 30-minute in-person or virtual appointment with their assigned Certified Advisor. |
Hours of OperationMonday – Thursday: 8 a.m. – 7 p.m. Friday: 8 a.m. – 5 p.m. Saturday: 9 a.m. – 1 p.m. Advising will be closed on the following dates:
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