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Office of Technology Services
Welcome to the Office of Technology Services (OTS)
The Office of Technology Services (OTS) at San Antonio College is dedicated to planning, managing, and directing technology initiatives supporting academic, student, and administrative operations. Our diverse services include application development, network operations, technical support, classroom technology, and staff resources. OTS ensures reliable and secure information technology infrastructure, assisting faculty, staff, and students with their technical needs.
| Current Network and System Outages |
San Antonio College |
Operating Hours |
Phone: 210-486-0777 |
District Support Helpdesk |
Operating Hours |
Phone: 210-485-0555 Toll-Free: 866-493-3947 Email: helpdesk@alamo.edu |
Current Network and System Outages
Visit our Technical Support page for more information about our services, staff, and metrics.
The Instructional Innovation Center (IIC), housed within OTS, assists faculty and staff in the use of technology. IIC offers both group and individual, hands-on training in the latest technology, tools, and systems used at our institution. [Read more...]
| Moody Learning Center (MLC) 712 |
Monday - Friday: 8 am to 5 pm |
Phone: 210-486-0712 |
The Loan Equipment Distribution Center, located on the second floor of Moody Learning Center, provides IT support via phone, walk-in, and email to San Antonio College's students, faculty, and staff. [Read More...]
| Moody Learning Center (MLC) 207 |
Monday - Friday: 9 am to 4 pm |
Phone: 210-486-0030 Email: sac-servicectr@alamo.edu |
The One Button Studio is a simplified video recording setup that can be used without any previous video production experience. Create high-quality video projects available to all San Antonio College enrolled students, faculty, and staff.
| Moody Learning Center (MLC) 502 | Hours: Monday - Friday: 8 am to 5 pm | Email: sac-megalab@alamo.edu |
3D Print Studio is available to all San Antonio College currently enrolled students, faculty, and staff. Use for classwork, research, or a personal project. Conveniently located inside the Student Mega Lab room 502. No reservations are required and our 3D Printer experts are ready to assist you in the creation of your project.
| Moody Learning Center (MLC) 502 | Hours: Monday – Friday: 8 am to 5 pm | Email: sac-3dprint@alamo.edu |
The Student Mega Lab provides SAC students the space and resources to complete class work. Staff with specialized knowledge of operating system and key software applications are on hand to assist students with troubleshooting needs. [Read More...]
| Moody Learning Center (MLC) 502 |
Phone: 210-486-0160 |
Email: sac-megalab@alamo.edu |
Service Hours by Semester |
Spring and Fall Semester Monday to Thursday - 8 am to 6 pm Friday - 8 am to 5 pm |
Summer Semester Monday to Thursday - 7 am to 7 pm |
The Student Mega Lab provides students with computer use and support at San Antonio College. In-person and online technology training workshops are available for students on our monthly calendar. Workshops and training sessions range from basic to advanced technical skills.
The Ace Tech Store is your one-stop shop for all of your technology needs. Offering repairs, sales, and workshops - the SAC Tech Store is your place to shop learn, and explore. [Visit the Ace Tech Store website]
| Moody Learning Center (MLC) 207 |
Hours: Monday - Friday: 8 am to 5 pm |
Phone: 210-486-0942 Email:sac-techstore@alamo.edu |
Low-Cost Internet and DevicesPrograms are available to bridge the digital divide by providing Alamo Colleges students and employees with low-cost Internet Service. Click on the Learn More button for more information. |
Learn more |
Technology Support Resources
The Office of Technology Services (OTS) provides technology resources, training, and workshops to all San Antonio College faculty and staff. The Instructional Innovation Center (IIC), housed within OTS, provides in-person and online training workshops that offer both group and individual, hands-on training in the latest technology, tools, and systems used at our institution. Our How-To Self-Help Guides through Canvas is a go-to resource offering online tutorial videos and support materials on dozens of systems and services to help improve your skills.
Contingency PlanningRemote Readiness When You Need ItThis page provides information on tools, common tasks, training, and available resources that can help you ensure your administrative work and academic course is remote digital ready in the event of a pandemic, inclement weather, or other closure of San Antonio College’s physical spaces.
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| Remote Readiness |
For questions, please contact our SAC Helpdesk at 210-486-0777.
SAC Instructional Technology Resources
We offer how-to and self-help guides, and online training videos available to help you get the most out of the systems and services available here at San Antonio College. Office of Technology Services - Instructional Innovation Center (IIC) is also available to assist faculty, staff, and guests of the College with technology issues with in-person requests. We are committed to providing you with excellent customer service and prompt technical support solutions.
| Faculty |
| Staff |
Our Office of Technology Services Instructional Innovation Center exists to provide support to
facilitate the learning, growth, and development of the faculty and staff at San Antonio College.
In-person and online technology training workshops are available for faculty and staff on a
monthly basis. Workshops and training sessions range from basic to advanced technical
offerings.
The Student Mega Lab provides students with computer use and support at San Antonio College. In-person and online technology training workshops are available for students on our monthly calendar. Workshops and training sessions range from basic to advanced technical skills.
Student Computer Training Workshops
Service CatalogBrowse the OTS Service Catalog by User Category or search our comprehensive A-Z index for easy access to IT services and expertise available to the San Antonio College community. |
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SAC Tech Essentials
OTS News and Events
Recent News
Contact Us
Usha Venkat:
Director of Information Technology
uvenkat@alamo.edu
Location:
Moody Learning Center - 709C
210-486-0030
Technical Problems?
210-486-0777
sac-helpdesk@alamo.edu
