About SAC College Offices and Departments Office of Technology Services A-Z Index

Service Catalog A-Z Index

Explore the OTS Service Catalog with our convenient A-Z index to quickly find the IT services and support available to the San Antonio College community. The catalog overviews key services, contact details, and request procedures from the San Antonio College Office of Technology Services and District Information Technology Services.

# - D

#

3D Print Studio 4DX Support Resources  

 

A

ACES (Alamo Colleges Education Services) ACES for Faculty and Staff ACES for Students
ACES Portal ACES Web Services For Faculty and Staff Alamo GPS for Students
Alamo GPS for Faculty and Staff AlamoTalent Announcements
Appropriate Use of Information Technology Asset Inventory Assistive Technology Support
Audio Conferencing  Audio Conferencing Support (VOIP)  Audio/Video Design and Consultation
Available Software List    

 

B

Backup & Recovery for Desktops Backup of Personal Data Banner 9
Banner Access BioSig-ID  

 

C

Call Center Setup Services Campus Event Technical Support Canvas - Instructor
Canvas - Student Classroom Integrated Technology Workshops Classroom Lecterns
Classroom Technology Support Computer Workstation Request Computer Workstation Request

 

D

Data Backup and Recovery Department Technology Move Desktop Replacement Plan
Disposal of Alamo Colleges Property (Technology) Distance Learning Support Document Camera Support
Document Imaging and Management    
E - I

E

eClips Production Education and Technology Training eFax Service
Email (Exchange) Distribution Lists Email Access Email Accounts (Guest or Group)
Email for Faculty and Staff Email for Students Emergency Alert System
Emergency Phone Support Employee Network Drive (Home Directory) Employee Technology Resource Guide
Encryption Services End of Course Evaluations ePortfolios
Equipment Loans    

 

F

Faculty Consultations Faculty Evaluations (AlamoTalent Performance Review)  

 

G

Go Print - Pay for Print Service Graphic Design Services (PR)  

 

H

Hardware & Software Recommendations Hardware and Software Standards Hardware Maintenance
Hardware Purchases (Quotes)    

 

I

Instructional Innovation Center (IIC) IT Contract Review Process IT Non-Disclosure/Confidentiality Agreement
IT Security Incident Reporting IT Service Level Metrics  
L - P

L

Lab Software/Hardware Upgrades Long Distance Access  

 

M

Mega Lab Missing or Stolen Technology Equipment Missing or Stolen Technology Equipment
Mobile App    

 

N

Network Account Request (Active Directory) Network Administrative Access Network Data Wall Port Request
Network Shared Storage Network Shared Storage Access New Phone Request (VOIP)
New Software Request    

 

O

OTS-Technology Procedures Online Learning Online Teaching Certification Process
Open Access Student Kiosks Open Computer Labs OTS Service Level Agreement
Outlook Shared Calendars    

 

P

Password Reset Peripheral Equipment Request Phone Directory Updates
Photo Booth Reservations Printing Support and Supplies Programming Design and Consulting
Projector Support Purchase of Non-Standard Technology  

 

Q-Z

Q

Quality Matters    

 

R

Remote Access (VPN Access) Report SPAM Reporting & Analytics
Respondus Lockdown Browser Respondus Monitor  

 

S

Security Awareness Training Server Back Up Services and Restore Options Service Center
Service Management Solution - FootPrints SharePoint Access SharePoint/Alamo Share System
Smart Classrooms SoftChalk Software Renewal/Maintenance
Stewart Printer Locations Student Computer Support Student Technology Resource Guide
Survey Support (Survey Point) System Alerts  

 

T

Technical Support Technical Training Technology Infrastructure Assessment
Texas Administrative Codes - Title 202 Training Guides Turnitin

 

V, W, Z

Voice Mail Services Web Application Development Web Application Maintenance and Modification
Web Conferencing Tools Web Content Management System (WCMS) Web Page Development and Support
Wireless (AlamoGuest) Access Wireless (AlamoNet) Access Wireless Access Points Additions
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