Computer Support Specialist
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
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Jobs available locally 5,563 |
Demand Locally +2 % |
Annual Wage Range $33,495 – $83,100 |
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
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Jobs available locally 734 |
Demand Locally +3 % |
Annual Wage Range $46,812 – $104,813 |
Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.
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Jobs available locally 3,388 |
Demand Locally +2 % |
Annual Wage Range $58,372 – $163,193 |
Program Level:
Degrees, Online, Certificates
Program Type:
Face-to-Face, Fully Online
Department:
Science and Technology
Institute:
Science & Technology
College:
SAC
What is the Computer Support Specialist program?This program will teach you how to assist with all aspects of computer systems, including setup, installing software and solving problems. What will I learn?You’ll learn about computer operating systems, computer networks, software, hardware, and tech support skills. You’ll develop the ability to help computer users with issues such as log-in difficulties, operating system and software malfunctions, network technologies, and even hardware issues. In addition to learning a variety of computer-based support tactics, you’ll develop strong analytical thinking and problem-solving abilities, as well as proficiencies in communication, customer support and service. |
What can I do with this course of study?This program will prepare you for an entry-level position as a computer support specialist, maintaining computer networks and providing technical assistance to users in a variety of workplace settings. You can also pursue additional education for careers in related fields, such as quality assurance engineer or software designer. What’s special about the program?This program is available both in-person or fully online. In addition, you can earn certificates and an occupational skills award that will give you marketable skills to enter the workforce as you continue to pursue your degree. |
- Computer Information Systems, A.A.S.♦
- Computer Support Specialist, Level I Certificate
- Computer Desktop Support Technician, Level I Certificate♦
- CompTIA A+ and Network+, Occupational Skills Award♦
♦ This symbol indicates the offering is also available fully online.
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David Acosta |
Rafael Azuaje |
Andrea Cardena |
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Terill Freese |
Sharon Jiang |
Dee Joseph |
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Mike Matuszek |
Pete Ortega |
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