How do I see an academic advisor?

Drop-In & Online Chat Advising Sessions

Spring 2025

Quick Advising Sessions!

Chat, Drop-In advising sessions will be available for current NVC students who are in need of quick assistance (average 15-20 minutes). Both options are available for students who need the following quick advising services:

• Prerequisite Overrides
• Assistance with identifying resources to support your success
• Assistance in completing Change of Primary Institution to Northwest Vista College
• Completing a SAP appeal for students not yet assigned a certified academic advisor
• Review of Course Program of Study (CPOS) for financial aid purposes
• Assistance with ACES navigation
• Information on how to Complete the Academic Dismissal Process

Online Chat:

Quick advising via chat is available at the following times:
To begin, click in the box labeled "Online Advising" on this page. 

• Monday, January 13: 9:00am-3:30pm
• Tuesday, January 14: 6:00pm-9:30pm
• Wednesday, January 15: 9:00am-11:30am and 6:00pm-9:30pm
• Thursday, January 16: 9:00am-11:30am and 6:00pm-8:30pm
• Friday, January 17: 9:00am-4:30pm

(Note: Due the the high volume of chats received, there may be a wait in speaking with an advisor via chat.)

Zoom Drop-Ins: 

To ensure a secure, personalized experience, you must be logged in with your authenticated Alamo Colleges Zoom account to access zoom drop-in sessions. Only authenticated Zoom users with a valid college email address will be allowed access. If you are not logged in with your college Zoom account, you will not be able to join the session. 

Zoom quick advising is available at the following times: 

• Wednesday, January 15: 1:00pm-5:30pm
• Thursday, January 16: 1:00pm-5:30pm

How to Join: 

1. Make sure you are logged in to your authenticated Zoom account. 
2. Click on the link provided to join the drop-in session. 
3. Wait in the virtual lobby until an advising team member is available to assist you.
4. For help accessing your Alamo Colleges Zoom account, contact NVC Help Desk at 210-486-4777. 

Drop In Advising On Campus [Desert Willow Welcome Center DWWC 202R]: 

Quick in-person advising available at the following times:

• Monday, January 13: 9:00am-6:00pm 
• Tuesday, January 14: 9:00am-6:00pm 
• Wednesday, January 15: 9:00am-6:00pm 
• Thursday, January 16: 9:00am-6:00pm 
• Friday, January 17: 9:00am-4:00pm
  
• Saturday, January 18: 9:00am - 12:00pm

Please note:

• Drop in advising will be quick, and spots may be limited.
• Wait times may very based on student traffic and advisor availability. 
• Services may conclude once capacity is reached.

We look forward to helping you with your academic journey!

Contact us at 210-486-4100 for any questions.

Advising appointments will resume February, 2025.

Please check your ACES for an email from your assigned advisor with information on how to contact and schedule your advising session. You may also use the

How to Schedule an Advising Appointment Quick Guide.

Advising appointments are recommended for the following services:

• Change of Program/Field of Study requests
• Creating/Updating an Individual Success Plan (Course Planning)
• Degree Audits
• Degree/Career Planning
• Transfer Advising
• Graduation Applications
• SAP appeals
• PIN Release
• Mandatory Academic Standing and Probation check-ins

Advising appointments will resume February, 2025.