How do I see an academic advisor?

Drop-In & Online Chat Advising Sessions

Spring 2025

Quick Advising Sessions!

Chat, Drop-In, and Virtual advising sessions will be available for current NVC students who are in need of quick assistance (average 15-20 minutes). Options are available for students who need the following quick advising services:

• Prerequisite Overrides
• Assistance with ACES navigation
• Assistance with identifying resources to support your success
• Assistance with completing Change of Primary Institution (CPI) to Northwest Vista College
• Assistance with a Financial Aid Appeal (SAP) appeal for students not yet assigned a certified academic advisor
• Assistance with reviewing Course Program of Study (CPOS) for financial aid purposes
• Information on the Academic Dismissal Process

Drop In Advising On Campus:

Quick in-person advising available at the following times inside Desert Willow Welcome Center (DWWC) 202R:

• Monday, January 27: 9:00am-5:30pm 
• Tuesday, January 28: 9:00am-5:30pm 
• Wednesday, January 29: 9:00am-5:30pm
• Thursday, January 30: 1:00pm-6:30pm
• Friday, January 31: 1:00pm-4:30pm
• Saturday, February 1: 9:00am-12:00pm

Note: Drop in advising will be quick, and spots may be limited. Wait times vary based on student traffic and advisor availability. Services may conclude once capacity is reached.

Virtual Advising via Zoom:

To ensure a secure and personalized experience, students must be logged in with your authenticated Zoom account to access the link for Virtual Advising drop-in sessions via Zoom.

How to join:

1. Make sure you are logged in to your authenticated Zoom account.
2. Click on the link provided below to join the drop-in session.
3. Wait in the virtual lobby until a team member is available. Please have your Student Banner ID ready.

NVC Advising Zoom Link: https://alamo.zoom.us/j/98929062548

• Tuesday, January 28: 6:00pm-8:30pm
• Wednesday, January 29: 6:00pm-8:30pm

Note: Only authenticated Zoom users with a valid Alamo Colleges email address will be allowed access. If you are not logged in with your Alamo Colleges Zoom account, you will not be able to join the session. For assistance, contact NVC IT Help Desk: 210-486-4777

Online Chat:

Quick advising via chat is available at the following times:
To begin, click in the box labeled "Online Advising" on this page. 

• Monday, January 27: 9:00am-4:30pm 
• Tuesday, January 28: 1:00pm-4:30pm 
• Wednesday, January 29: 9:00am-1:00pm
• Thursday, January 30: 1:00-4:30pm and 6:00pm-8:30pm

Note: Due the the high volume of chats received, there may be a wait in speaking with an advisor via chat.

Advising appointments will resume February 2025.

Please log into ACES student email regularly. You will find a weekly email from your assigned advisor with information on how to contact and schedule an advising session. You may also use the quick guide linked below:

How to Schedule an Advising Appointment Quick Guide

Advising appointments are recommended for the following services:

• Change of Pre-Major (COM) 
• Course Planning: Creating and updating your Individual Success Plan (ISP)
• Degree Audits
• Degree/Career Planning
• Transfer Advising
• Graduation Applications
• Financial Aid Appeal/Satisfactory Academic Progress (SAP) appeals
• PIN Release
• Mandatory Academic Standing, Academic Probation check-ins

Advising appointments will resume February 2025.